Simple pricing

Start free. Pay when the complete pack is useful.

The claim builder is designed to prove its value before you unlock a complete downloadable case pack.

Free Draft

Try the complaint builder

1 basic complaint draft
Protect up to 5 purchases
1 receipt per purchase
Limited evidence uploads
Editable message
No PDF case pack

Generate free draft

Claim Pack

$19

One complete claim

Complaint letter
Evidence timeline
Follow-up letter
Escalation checklist
ClaimBack Case Pack PDF

Build my case pack

Premium Claim

$49

For a claim needing more follow-up

Everything in Claim Pack
Final request message
Retailer response playbooks
Chargeback evidence preparation
Case tracking and escalation pack

Start premium claim

ClaimBack Pro Monthly

$14.99/month

Ongoing purchase organisation and repeat-claim tools

Expanded eligible claim tools
Purchase Vault and Purchase Passports
Warranty, delivery and refund reminders
Subscription and cancellation tracking
Advanced evidence organisation
Member benefits on selected add-ons

Start Pro monthly

ClaimBack Pro Annual

$149/year

Save $30.88 compared with 12 monthly payments

Everything in ClaimBack Pro Monthly
A full year of ongoing purchase records
Purchase Passport continuity
Repeat-claim and follow-up organisation
Annual renewal shown before checkout
Cancel future renewal at any time

Start Pro annual

Secure payment is handled by Stripe. Prices are in AUD and include GST where applicable. Claim Pack and Premium Claim are one-time purchases for the selected claim. ClaimBack Pro is a recurring subscription: monthly renews automatically at $14.99 per month and annual renews automatically at $149 per year until cancelled. Cancel anytime in Billing; access continues through the paid billing period.

Specialist products

Pay only when the specialist support is relevant.

All prices are configurable and payment is handled securely by Stripe.

ClaimBack Family

$19.99/month or $199/year

Invite approved household members and explicitly share selected purchases with view or delegated-management permissions.

Open Family

ClaimBack Travel Pass

$39 once per trip

Add structured one-trip recovery support to a saved Travel Passport.

Create Travel Passport

Auto Claim Pack

$99 once

Premium chronology, evidence and recovery tools for a vehicle purchase or repair claim.

Start Auto claim

ClaimBack Expert Review

$79 standard · $149 priority

A human completeness and evidence-organisation review. It is not legal advice.

Prepare my claim

ClaimBack Protected

Premium recovery-first protection tiers

Protect, Protect+ and Protect Max use monthly and annual Stripe billing. Current prices, eligibility and live availability are enforced by the protected dashboard.

Recovery support plus eligible purchase protection

No benefit is automatic. Eligibility, verification, exclusions, manual approval, transaction caps and membership-year limits apply. Read the current terms.

View protected plans

ClaimBack AI helps you organise evidence, prepare complaint messages and understand common escalation options. It does not provide legal advice, does not act as a lawyer and does not guarantee any outcome.